Patients are writing, your front desk is overwhelmed
At peak hours, the front desk cannot answer everyone on WhatsApp at once.
Clinics and medical practices
A WhatsApp assistant for clinics and medical practices in Rabat
Your front desk is swamped. Your patients still get an answer. At peak hours, reception cannot answer everyone on WhatsApp. Nolloi answers every patient, day and night, and offers appointments in your slots.
For a clinic or medical practice in Rabat: everything happens on WhatsApp and online, with no visit and nothing to install.
You write first. Rachid, our advisor, answers you on WhatsApp.
Your cliniconline
- Saturday
- Customer: Good evening, I'd like to see the paediatrician for my son, he's had a fever since yesterday.
- Your assistant: Good evening, noted. I can offer Monday at 9:15 or 11:00 with the paediatrician. I don't give medical advice: if he gets worse, please call emergency services.
- Customer: Monday 9:15.
- Your assistant: Booked for Monday at 9:15. You'll get a confirmation and a reminder the day before.
Clinics and medical practices
What you live with on WhatsApp
An unanswered message, a patient who books elsewhere
When nobody answers on WhatsApp, a patient often books with whoever answers first.
How it works
What your assistant does
- Answers practical questions: hours, specialties, documents to bring.
- Offers appointments in each practitioner's slots and puts them in the calendar.
- Sends the confirmations and reminders you chose, and hands the team what needs a human.
The mirror
See your own business, not a demo
Type your business name and city: the mirror shows your public details and three examples of what your assistant would answer your customers.
- Your public Google Maps details, live
- Three example replies from your assistant
- Nothing is stored
How it works
How it works
Three steps, all on WhatsApp and online. Nothing to install.
- 01
You message us on WhatsApp
Rachid, our advisor, answers you, understands your business and tells you which plan fits, with its exact price.
- 02
You sign, Salma prepares your assistant with you
The contract is signed online; the deposit, 50% of the setup fee, is paid by bank transfer against a payment request in dirhams. Hours, services, rules, tone: Salma collects everything on WhatsApp, and you choose your assistant's name.
- 03
Your assistant goes live
At the latest 21 days after the deposit and your complete information, often in about a week. The balance is paid just before go-live.
Plans
Three plans, by the size of your business
One logic: a fixed price per plan, no discount, no trial, no demo, written identically into the contract.
Essentiel
For a business with one point of contact.
- Your assistant answers on WhatsApp at any hour, in each person's language
- Appointments offered when you're free and put in the calendar
- Voice notes understood
- Missed WhatsApp call: instant written reply
- Your app, with access for every team member
Fixed price, given by Rachid and written identically into your contract.
Business OS
Live WhatsApp callsFor a practice with a team, records and documents.
- Everything in Essentiel
- Your assistant answers WhatsApp calls live
- Your calendar, prices, rules, team and document types built in at setup
Fixed price, given by Rachid and written identically into your contract.
Prestige
For several locations run as one business.
- Everything in Business OS
- Each location has its own number and calendar; you see the whole
- Two locations included, more on request
Fixed price, given by Rachid and written identically into your contract.
Prices before VAT. Invoiced in Moroccan dirhams (MAD), paid by bank transfer only. Monthly or annual subscription; annual is exactly 12 monthly payments.
Before you decide
The five questions everyone asks
Short answers, and true ones. The detail is in the contract.
How much does it cost?
A fixed price, written into the contract.
A setup fee, then a monthly or annual subscription. Rachid gives you the exact price of the plan that fits, and the contract repeats it word for word. No discount, no hidden price. Before VAT, invoiced in dirhams.
Will it sound like a robot?
It writes in your tone, and never lies.
You choose your assistant's tone and name with Salma. It answers with your hours, your services and the rules you approve, and hands your team whatever needs a human. It never pretends to be human: if someone asks, it answers honestly.
What about my data?
It stays yours.
We process it for you, as a processor under Moroccan law 09-08, only to run your assistant. Some providers are outside Morocco, notably in the United States, under the terms of the contract. You can ask for a full export at any time.
How long until it starts?
21 days at most, often a week.
At the latest 21 days after the deposit and your information, often about a week. The contract says so in black and white. Nothing to install: everything happens on WhatsApp and online.
Does it understand Darija?
Yes, written or as a voice note.
Darija in Arabic or Latin letters, French, Arabic, English or another language: the assistant follows the person writing, voice notes included. French is the default.
Guarantee
Your protection, written into the contract
No vague promise: the technical guarantee you sign, said simply.
From the day it goes live you have a 30 day technical guarantee: if it does not do what the contract says it does, you tell us in writing during that month, we have 15 days to fix it, and if it still does not work you can end the contract and get the installation fee back plus your subscription for the days it stayed unfixed. That first month is the only window that opens that money, and after it anything that goes wrong is simply fixed as part of your service.
What it does not cover, said just as clearly
- No commercial result: number of contacts, appointments or sales.
- No outage of a third-party platform or network, and no force majeure.
- It assumes your cooperation: access and information given, system not altered.
- It is judged on overall functioning, never on one isolated conversation.
How you pay
- 50% of the setup fee at signature, against a payment request.
- The rest of the setup fee and the first subscription period before go-live.
- Bank transfer only, invoiced in dirhams. No card, no automatic debit.
- 12-month contract from go-live, renewed for 12 months unless you give 60 days' written notice.
Questions
Your questions
Do you work in Rabat?
Yes. Preparation happens with Salma on WhatsApp and signing is online: wherever your clinic is in Morocco, go-live happens remotely.
What about my patients' health data?
It stays yours. The contract makes us your processor under Moroccan law 09-08: we only process it to run your assistant, on your instructions. Like any practice handling health data, you need prior authorisation from the CNDP (Morocco's data protection authority); the contract only switches the service on once you have shown it.
Does the assistant give medical advice?
No. It answers the practical questions you approved (hours, address, booking), notes the reason for the visit and passes everything else to you. It never diagnoses.
How much does it cost?
Each plan has a fixed price: a setup fee, then a monthly or annual subscription. Rachid gives you the exact price of the plan that fits, and the contract repeats it word for word. No discount, no hidden price. Before VAT, invoiced in dirhams.
Will my customers know they are talking to an AI?
Your assistant never pretends to be human. If someone asks, it answers honestly.
What about my ordinary phone calls?
Nolloi works on WhatsApp: messages, voice notes and WhatsApp calls. It does not answer your ordinary phone line. With Essentiel, a missed WhatsApp call gets an instant written reply; with Business OS, your assistant answers WhatsApp calls live.
How long until it starts?
At the latest 21 days after the deposit and your information, often about a week. The contract says so in black and white.
Is there a free trial or a demo?
No. Instead, the mirror shows you your own business, and the contract gives you a written 30-day technical guarantee after go-live.
How do I pay?
By bank transfer only, against a payment request and then an invoice in dirhams. 50% of the setup fee at signature, the rest with the first subscription period just before go-live.
I already have someone at the front desk.
Good. The assistant covers the hours and moments that person can't answer, and hands them the cases that need a human.
Where does my data go?
It stays yours. We process it for you, as a processor under Moroccan law 09-08, only to run your assistant. It is hosted with providers, some of them outside Morocco, notably in the United States, under the terms of the contract. You can ask for a full export at any time.
Which languages does the assistant speak?
The language of the person writing: Darija, French, Arabic, English and many more. French is the default.
Can I stop?
The contract runs 12 months from go-live, then renews for 12-month periods unless you tell us in writing 60 days before the end. At the end, your data is returned to you and stays viewable for 60 days.
Clinics and medical practices in other cities
Other trades in Rabat
Let's talk about your clinic.
One message is enough. Rachid answers you on WhatsApp, and you decide what happens next.
Message us on WhatsAppor write to +212 7 12 13 60 22