One AI system for every conversation with your customers.
Nolloi answers, calls, books and organises with one knowledge of your business and one set of rules, across every channel you choose.
What is Nolloi?
Nolloi is an AI system that runs the front of a business. It answers customers on WhatsApp and by phone, and in a custom deployment on email and website chat. It books appointments inside your availability, hands anything sensitive to your team, and keeps every request in your own app. We set it up with you and run it for you.
Capabilities
Each page explains how the capability works, what is included and what it does not do.
AI phone agent
Answers calls by voice in the caller's language and makes the service calls your customers asked for.
Learn moreWhatsApp AI receptionist
Answers WhatsApp messages, voice notes and calls at any hour, in each customer's own language.
Learn moreAI email assistant
Answers and sorts inbound email with your rules, drafts or sends replies, and hands over the rest.
Learn moreAI website chat
Chat on your own website with the same knowledge and rules, able to book or carry on over WhatsApp.
Learn moreAI appointment booking
Offers slots only inside your availability, records them in the calendar and sends the reminders you chose.
Learn moreTeam app
Your business's own app: every request sorted, customer records, the calendar, and access for each person.
Learn moreMulti-location
Several locations run as one business: each with its own number and calendar, the owner sees the whole.
Learn moreHow every capability behaves
Your knowledge, your rules
It answers only from what you approved and follows the handover rules you set.
One memory across channels
A customer who wrote on WhatsApp and then calls is the same customer, with the same history.
People stay in charge
Decisions, exceptions and sensitive cases go to the right person, with the context ready.
Honest by design
It says it is an AI when asked, never invents a price, and never gives medical, legal or financial advice.
What is in the plans, and what is built for you
Standard plans cover the most common front-desk work. Custom deployments connect your own lines, inbox, website and systems.
| Capability | Standard plans | Custom deployment |
|---|---|---|
| WhatsApp messages and voice notes | Every plan | Included |
| WhatsApp calls | Instant written reply to a missed call on every plan; live voice answering on Business OS and Prestige | Included |
| Your own phone lines (answering and requested callbacks) | Not included | Connected and configured for you |
| Email assistant | Not included | Connected to your inbox |
| Website chat | Not included | Installed on your website |
| Appointment booking and reminders | Essentiel, Business OS, Prestige | Included |
| Team app with roles | Essentiel, Business OS, Prestige | Included, or your own application |
| Several locations as one business | Prestige | Any structure |
Questions
Can I start with one channel and add others later?
Yes. Most businesses start with WhatsApp and booking, then add phone lines, email or website chat in a custom deployment when they need them.
Does it work with my calendar?
Bookings are recorded in the calendar of your app, and Google Calendar can be connected. Other systems can be connected in a custom deployment.
Who writes what the assistant says?
You approve its knowledge and rules during setup with us: services, hours, policies, tone and handover. It answers from that and nothing else.
What happens when it does not know?
It says so, notes the question and hands it to the right person on your team, so the customer gets a real answer instead of a guess.
Tell us about your business.
One message is enough. We answer on WhatsApp or by email, and you decide what happens next.
contact@nolloi.comWhatsApp +212 7 12 13 60 22