Several branches, one business, and a clear view of all of them
Several locations run as one business: each with its own number and calendar, the owner sees the whole.
What it is
Multi-location is how a business with several branches runs its assistant as a single system. Each location keeps its own number, its own calendar and its own hours, so a customer always reaches the place they chose and hears that branch's answers. Each branch team works on its own requests, while the owner sees every location together in the team app. The Prestige plan includes two locations, and more are added on request.
How it works
Each location is set up as itself
Hours, services, team, address and the rules that differ from one branch to another: one may open late on Thursdays, another may not offer every service, a third may have its own prices.
Customers reach their branch
Each location has its own number, so a message is answered with that branch's hours, address and availability, never with another branch's.
The other branch is offered when it helps
If a service exists only at another location, or another branch has an earlier slot, the assistant can say so, when your rules allow it. The customer chooses; nothing is moved without their agreement.
Each team sees its own
Branch staff see the requests, customers and calendar of their location, with their own access and role, without the noise of the others.
The owner sees the whole
In the team app, the owner follows every location side by side: what came in today, what is booked, what is waiting for a person, branch by branch or all together.
What is included
- A number for each location
- A calendar, hours and services for each location
- Branch teams, each with their own access and role
- The owner's view across every location
- Rules per location, agreed at setup
- Two locations included in Prestige, more on request
Availability
In the plansMulti-location is part of the Prestige plan, which includes two locations; more are added on request. Essentiel and Business OS run a single location.
Included in the standard plans.
Example
- CustomerHello, I need an eye test and new glasses. Could I come in today?
- AI assistantHello. At this branch, eye tests are fully booked today. The next free one here is tomorrow at 11:00. Would that suit you?
- CustomerTomorrow is difficult. Is there really nothing today?
- AI assistantOur city-centre branch has an eye test free today at 17:30. Would you like that one, or tomorrow here at 11:00?
- CustomerCity centre at 17:30, please. Where is it exactly?
- AI assistantBooked: today at 17:30 at the city-centre branch, on the main avenue next to the post office, open until 20:00. You'll receive a reminder an hour before.
- CustomerThanks, see you there.
Illustration. A real assistant answers with the hours, services and rules the business approved.
What it does not do
- Multi-location is part of Prestige only; Essentiel and Business OS run one location.
- The assistant never moves a booking from one branch to another without the customer's agreement.
- Branch staff do not see other locations unless their role allows it.
See it work before you decide
There is no demo account and no trial. Instead, message or call our WhatsApp: the assistant that answers is our own AI. Or open the mirror to see what an assistant would answer for your own business.
Questions
Can I add a location later?
Yes. Prestige includes two locations, and more are added on request. Each new branch is set up with its own number, hours, services and team, so it starts answering with its own information from the first day.
Can the branches have different prices or services?
Yes. Each location answers with the facts approved for it, including its own prices when you provide them and the services it actually offers. A customer is never told about a service their branch does not have, unless your rules say to point them to the branch that does.
Who sees what?
Branch staff see their own location with the access and role agreed at setup. The owner, and anyone you give that role, sees every location together and can look at one branch at a time.
Can a customer book at another branch from the same conversation?
Yes, when your rules allow it. The assistant offers the other location's free slots, books the one the customer picks in that branch's calendar, and gives the right address so nobody turns up at the wrong door.
Tell us about your business.
One message is enough. We answer on WhatsApp or by email, and you decide what happens next.
contact@nolloi.comWhatsApp +212 7 12 13 60 22