Every parent gets an answer, even at the height of enrolment season
Private schools
Nolloi gives a private school an AI front desk that answers parents by phone, on WhatsApp and by email, at any hour and in their own language. It explains enrolment periods, the levels you teach and the documents to provide, books visits in the slots your office opens, takes down absences for the right person and files every request in your team app. Fees are answered only from information you approved, and a child's personal file is never discussed.
WhatsApp messages and WhatsApp calls are covered by the standard plans. Your own phone lines, email and website chat are connected in a custom deployment, scoped with you.
How requests arrive
Questions arrive after the school day
Parents write once the children are home, between dinner and bedtime, and again at the weekend. By then the office is closed, and each message waits until morning behind many others.
Enrolment season squeezes everything
For a few weeks a year the same questions about places, levels, documents and visit days arrive in waves, while the office still has the current school year to run.
Some short messages belong to one person
An absence, a change in who collects a child, a worried parent. They are brief, but they concern a supervisor or a class teacher, not a shared inbox where they can sink.
How it works in your business
A parent writes or sends a voice note
On the school's WhatsApp number, in Darija, French, Arabic, English or any other language. The assistant answers in that language and introduces itself by the name the school picked.
The question is answered from approved information
Enrolment dates, levels and streams offered, the documents list for each level, school hours, and transport or canteen details where the school provides them. Nothing outside that information is invented.
A visit or admissions meeting is offered
When a family wants to see the school, the assistant proposes slots from the calendar the office keeps, records the one chosen and sends the reminder the school decided on.
Absences and sensitive matters reach the right person
An absence is noted with the child's class and date, then passed to the person the school named. Grades, behaviour, health and family situations go to staff with no discussion.
The office starts the day with a sorted list
Every conversation is filed in the team app: new enrolment enquiries, booked visits, absences, fee questions waiting for accounts. Each staff member sees what concerns their role.
What it sounds like
- CustomerHello, do you still have places in third grade for September? We are moving nearby.
- AI assistantHello, and welcome to the neighbourhood. Enrolment for September is open. Places per class are confirmed by the admissions office, so I will pass your request to them. Is your child finishing second grade this year?
- CustomerYes, she is. What do I need to bring?
- AI assistantFor a transfer into third grade, the school asks for a copy of the birth certificate, the last two report cards, a leaving certificate from her current school and two photos. Would you like to visit before applying?
- CustomerYes. Is Wednesday afternoon possible? And how much are the fees?
- AI assistantOn Wednesday I can offer 14:30 or 16:00 with the admissions office. For fees, I will send you the fee sheet the school approved for third grade. Which time suits you?
- Customer16:00, thank you.
- AI assistantBooked: Wednesday at 16:00, at the main entrance. You will get a reminder the day before, and admissions will confirm whether a third-grade place is available.
Illustration. A real assistant answers with the hours, services and rules the business approved.
Always handed to a person
Always handed to a person
- Confirming a place in a class: the admissions office decides, the assistant only records the request.
- Anything about a child's grades, behaviour, health or family situation, passed to staff without comment.
- Absences and changes to who collects a child, sent to the supervisor or teacher the school named.
- Fee questions beyond the approved fee sheet: sibling arrangements, payment schedules, balances.
- Complaints and anxious parents, handed to the person the school chose, with the full message attached.
What you decide at setup
- The enrolment calendar: when applications open and close, assessment days, open days and visit slots.
- Levels and streams taught, the documents list per level, and transport and canteen information if the school runs them.
- Who receives what: admissions, absences, accounts, the head of school.
- The assistant's name and tone, and the languages your parents use most.
- Which fee information may be shared, or none at all.
See it work before you decide
There is no demo account and no trial. Instead, message or call our WhatsApp: the assistant that answers is our own AI. Or open the mirror to see what an assistant would answer for your own business.
Capabilities in detail
The school phone, answered at the busiest moment of the morning
Plenty of parents still pick up the phone: before the bell, at pickup, all through enrolment season. Nolloi's AI phone agent answers your school's own lines with the same approved information and rules, records absences for the right person, and makes the calls parents asked for, such as a callback from admissions or a reminder before a visit. It is built in a custom deployment. Calls to the school's WhatsApp number are already covered by the standard plans.
Learn moreYour school's WhatsApp, answered for every family
Most parents already message the school on WhatsApp, often from the car or late in the evening. Nolloi's WhatsApp receptionist replies to each of them in their language, with what your office approved: which levels you teach, when enrolment opens, what to bring, how to arrange a visit. Absence messages reach the person who keeps the register, and every exchange lands in your team app.
Learn moreEstimate
What unanswered requests may be costing you
Enter your own numbers. The estimate uses only them and a published price you choose, and shows every source.
Your estimate
Enter your numbers to see what unanswered requests may be costing you.
See what it costs to fix this for your businessWe reply with the exact price for your size and locations, in writing.
An estimate built only from the numbers you entered and the published price you chose. It is not a forecast or a promise of revenue.
Dirham and euro amounts are converted at the Bank Al-Maghrib reference rate of 9 October 2026 (11.0448 MAD for 1 EUR).
Published prices you can start from (3)
Published prices in Morocco, our first market.
- a private school's monthly fee per child (Casablanca, Rabat, Agadir): from 1,500 to 6,000 MAD per child per month LeBrief, observed 4 October 2026
- one year at a private school (Rabat, Hay Riad), registration included: from 25,000 to 33,000 MAD per child per year Groupe Scolaire Al Hassania (Rabat), grille 2025-2026, observed 4 October 2026
- EUR/MAD 11.0448: Bank Al-Maghrib, cours de référence, 9 October 2026
What owners ask us
Parents expect a person from their child's school.
Most parents first want a quick, exact answer at nine in the evening, and a person when something matters. The assistant introduces itself, handles practical questions, says it is an AI if asked, and passes anything personal to your staff with the message intact.
We cannot risk a wrong answer about fees.
The assistant shares only the fee information you approve, in the wording you approve. If you prefer, it shares nothing and sends every fee question to the accounts office. It never improvises a figure, a discount or a payment arrangement.
Our absence procedure already works on paper.
It stays exactly as it is. The assistant takes the parent's message, notes the child's name, class and date, and sends it to whoever keeps the register. Fewer absence messages end up lost on a staff member's personal phone.
Families' information must stay private.
You own the data and we act as your processor under a signed contract. Conversations serve only to run your assistant. You can export everything on request, and you keep read-only access for sixty days after the contract ends.
Which plan fits
Essentiel suits a single school where one office handles parents. Business OS fits a school with separate admissions, supervision and accounts staff: it adds live answering of WhatsApp calls and builds your document types into the app. Prestige is for a group of schools or campuses, each with its own number and calendar, seen together by the management.
Questions
Can parents write in Darija or send voice notes?
Yes. The assistant follows each parent's language, including Darija in Arabic or Latin letters, and it understands voice notes. A parent who mixes French and Arabic in one message gets a natural reply too.
What changes during enrolment season?
Nothing in the rules, only the volume. Every parent gets the documents list and visit options straight away, the admissions calendar fills without double bookings, and the office works through a sorted list instead of an unread pile.
Does it answer the school's landline?
Not in the standard plans. They cover WhatsApp: messages, voice notes, an instant written reply to a missed WhatsApp call, and live answering of WhatsApp calls on Business OS and Prestige. An AI phone agent on your ordinary lines is built in a custom deployment.
Can it tell a parent how their child is doing?
No. Results, attendance records, behaviour and health stay with your staff. The assistant does not verify who is writing, so it never shares anything personal about a pupil. It takes the message and passes it to the right person.
How long does it take to start?
At the latest 21 days after the deposit and complete information, often about a week. Setup is done with your office over WhatsApp and online: calendar, levels, documents, rules and the assistant's name.
Let's talk about your business.
One message is enough. We answer on WhatsApp or by email, and you decide what happens next.
contact@nolloi.comWhatsApp +212 7 12 13 60 22