Your salon's bookings, handled while your hands are busy
Beauty salons
Nolloi runs the front desk of a beauty salon while the team is with clients: it answers by phone, on WhatsApp and by email, it knows each service and how long it takes, books with the stylist or therapist the client prefers, sends the reminders you chose and explains your own late-arrival and cancellation policy kindly. Bridal and event requests, complaints and anything unusual go to the owner, with the details written down.
WhatsApp messages and WhatsApp calls are covered by the standard plans. Your own phone lines, email and website chat are connected in a custom deployment, scoped with you.
How requests arrive
Booking requests arrive mid-service
Hands in a colour, a client under the lamp: the phone buzzes and nobody can answer. By the time someone replies, the client has booked at the salon down the street.
A service is not just a time slot
A blow-dry, a balayage, a gel manicure and a hammam with scrub each take a different time, and some need a particular team member. One wrong booking blocks the afternoon.
Evenings are when clients plan
Many requests for the weekend come late at night, after work, when the salon is closed. The client wants a time confirmed now, not tomorrow at noon.
How it works in your business
The client asks in their own words
'Can I get nails and brows on Saturday?' in French, Darija, Arabic or English, written or as a voice note. The assistant works out which of your services that means.
Services, durations and who does them
Each service has the duration and the team members you set. The assistant adds up combined services and only offers slots where the whole sequence fits.
The stylist the client prefers
If a client asks for a particular stylist, the assistant offers that person's free times first. If none suit, it suggests someone else only when the client agrees.
Reminders and your policy
The reminder you chose goes out before the appointment, with your late-arrival and cancellation rules in your own words. Replies to the reminder are noted for the team.
Everything in the team app
Bookings, client notes and preferences sit in the team app, so whoever is at the front desk sees what was promised to whom.
What it sounds like
- CustomerHi, is Hiba free on Saturday afternoon? I want a cut and blow-dry, and maybe eyebrows.
- AI assistantHi, thanks for writing. Hiba has Saturday at 14:00 or 16:30 for a cut and blow-dry. Eyebrows are done by another team member, so I can add them right after, at 15:15 or 17:45. Would you like both?
- CustomerYes, 14:00 and then brows.
- AI assistantLovely. You're booked with Hiba at 14:00, then eyebrows at 15:15. Just so you know, the salon holds a booking for 15 minutes; after that it may need to be moved. What name should I use?
- CustomerSara. Thank you.
- AI assistantThank you, Sara. You'll get a reminder on Saturday morning. See you then.
Illustration. A real assistant answers with the hours, services and rules the business approved.
Always handed to a person
Always handed to a person
- Bridal, engagement and event bookings: trials, group appointments, home or venue visits. Always to the owner.
- Complaints about a result or a bill, and any reaction after a treatment, passed on straight away.
- Requests for an exception to your late-arrival or cancellation policy.
- Prices for services you have not listed, and quotes for long hair, extensions or packages.
- Job applications and messages from suppliers.
What you decide at setup
- Your service list, with the duration of each service and who on the team performs it.
- Your late-arrival and cancellation policy, in the words you want clients to read.
- Whether clients may ask for a specific stylist or therapist, and what happens when that person is fully booked.
- The prices the assistant may share, or none at all.
- Your reminder timing and the assistant's tone: warm and casual, or more formal.
See it work before you decide
There is no demo account and no trial. Instead, message or call our WhatsApp: the assistant that answers is our own AI. Or open the mirror to see what an assistant would answer for your own business.
Capabilities in detail
The WhatsApp front desk of your salon, open after closing time
Many salon conversations start on WhatsApp: how much is a keratin treatment, are you open on Sunday, can I come with my sister. Nolloi answers those questions at any hour in the client's language, from the information you approved, then turns the conversation into a booking when the client is ready. Bridal requests, complaints and anything outside your rules come to you.
Learn moreSalon booking that adds up the minutes correctly
Nolloi books salon appointments on WhatsApp with the durations you set, not a generic hour. It understands which services the client wants, adds them together, offers the stylist or therapist they asked for, applies your booking rules, such as a skin test before a first colour, and records the appointment in the salon's calendar with the reminder you chose.
Learn moreEstimate
What unanswered requests may be costing you
Enter your own numbers. The estimate uses only them and a published price you choose, and shows every source.
Your estimate
Enter your numbers to see what unanswered requests may be costing you.
See what it costs to fix this for your businessWe reply with the exact price for your size and locations, in writing.
An estimate built only from the numbers you entered and the published price you chose. It is not a forecast or a promise of revenue.
Dirham and euro amounts are converted at the Bank Al-Maghrib reference rate of 9 October 2026 (11.0448 MAD for 1 EUR).
Published prices you can start from (4)
Published prices in Morocco, our first market.
- a hammam ritual with scrub and massage: from 160 to 300 MAD per person W SPA (Aïn Sebaâ, Casablanca), carte des prix, observed 4 October 2026
- a salon hair colouring: from 100 to 600 MAD per service Maison.Sb (L'Oasis, Casablanca), grille tarifaire, observed 4 October 2026
- a manicure: from 50 to 150 MAD per service Lys Beauty Center (Sidi Maârouf, Casablanca), tarifs, observed 4 October 2026
- EUR/MAD 11.0448: Bank Al-Maghrib, cours de référence, 9 October 2026
What owners ask us
My clients like talking to me.
They still will, in the chair. The assistant takes the back-and-forth of finding a time, and anything personal, like a bridal look, comes straight to you. Clients get a quick answer at 23:00 instead of waiting until you finish your last appointment.
Some clients will bargain or ask for exceptions.
The assistant does not bargain and does not grant exceptions. It shares the prices you approved, explains your policy as you wrote it and passes any request for an exception to you.
Every service takes a different time.
That is exactly what it is set up with. Each service has its duration and its team members, combined services are added up, and the assistant offers only slots where everything fits.
We lose afternoons to people who don't turn up.
No tool can promise that people will come. What the assistant does is send the reminder you chose, with your policy in it, and make it easy to reply that they cannot come, so a free slot is known early instead of at the last minute.
Which plan fits
A salon with one chair or one therapist usually starts with Essentiel. A busy salon with several stylists, a nail bar and many WhatsApp calls fits Business OS, which answers those calls live. A brand with several salons fits Prestige: each salon has its own number and calendar, and the owner sees all of them.
Questions
Can it combine several services in one booking?
Yes. If a client asks for a colour and a cut, or a manicure and a pedicure, the assistant adds the durations you set and offers times where the whole sequence fits, with the right team members.
How does it handle late arrivals and cancellations?
It explains your policy, in your words, when a client books, in the reminder and whenever they ask. It never invents a rule or makes an exception. A late arrival or a cancellation is noted in the team app for you to decide.
Does it share prices?
Only the prices you provide. If a service depends on hair length or a consultation, it says so and lets a person confirm. It never invents a price.
What happens with bridal or event requests?
They go to the owner, always. The assistant collects the basics (date, number of people, services wanted, place) and tells the client the owner will get back to them.
Which languages does it handle?
It follows the client: French, Darija in Arabic or Latin letters, Arabic, English, Spanish and more, voice notes included. A client who switches language mid-conversation gets answered in the new one.
Let's talk about your business.
One message is enough. We answer on WhatsApp or by email, and you decide what happens next.
contact@nolloi.comWhatsApp +212 7 12 13 60 22