The front desk of your dental clinic, even while you are in the chair

Dental clinics

Nolloi runs the front desk of your dental clinic while the dentist treats: it answers patients by phone, on WhatsApp and by email, in their own language and at any hour, gives the practical information the clinic approved, notes the reason for the visit and books a slot of the right length in the clinic's calendar. Anything clinical, urgent or about money goes to your team, with the details already written down.

WhatsApp messages and WhatsApp calls are covered by the standard plans. Your own phone lines, email and website chat are connected in a custom deployment, scoped with you.

How requests arrive

Messages arrive during treatment

With gloves on and a patient in the chair, nobody can type a reply. The question about a filling or a cleaning waits until the evening, and some patients book elsewhere in the meantime.

Pain does not keep office hours

A broken tooth at dinner or a swollen gum on Sunday morning brings messages while the clinic is closed. The patient needs a clear next step, not silence until Monday.

Chair time is the real calendar

A check-up, a scaling, a root canal session and an implant consultation do not take the same time. Booking the wrong length overruns the afternoon or leaves a gap nobody fills.

How it works in your business

  1. The patient writes or sends a voice note

    On WhatsApp, in French, Arabic, Darija, English or Spanish. The assistant replies in the same language, under the name you chose for it.

  2. It finds out what the visit is for

    Check-up, cleaning, pain, the next session of an ongoing treatment plan, a first consultation. It asks one question at a time, and only the questions the clinic decided.

  3. It offers chair time that fits

    Each type of visit carries the length and the dentist you set. The assistant proposes two or three free slots from your calendar and records the one the patient picks.

  4. Reminders and recalls go out as you chose

    A reminder the day before, a message on the morning of the visit, and the check-up recalls the clinic decided to send. Patients can reply to a reminder to say they cannot come.

  5. Your team sees everything in the app

    Each conversation, booking and request is filed in the team app next to the patient's record. The receptionist sees what came in overnight before the first patient sits down.

What it sounds like

Example conversationSunday, 20:15. A patient has broken a piece of a tooth.English
  1. CustomerHi, a piece of my molar just broke off while I was eating. It doesn't hurt much. Can I come in tomorrow?
  2. AI assistantHello, I'm sorry that happened. I can't assess the tooth, but I can get you seen soon. Tomorrow the clinic has 9:00 or 12:30 for an urgent visit. Which one works for you?
  3. Customer9:00. Should I do anything tonight?
  4. AI assistantI can't give medical advice. If strong pain, swelling or bleeding starts, call emergency services straight away. I've noted the broken molar for the dentist. What name should I book under?
  5. CustomerOmar.
  6. AI assistantThank you, Omar. You're booked tomorrow at 9:00. A reminder will reach you at 7:30, and the team will see your note when they open.

Illustration. A real assistant answers with the hours, services and rules the business approved.

Always handed to a person

Always handed to a person

  • Any request for clinical advice: medication, whether a symptom is serious, what to do after an extraction.
  • Strong pain, swelling, bleeding or a blow to the mouth: the patient is told to call emergency services or the clinic's on-call line, as the clinic decided, and the conversation is flagged for the team.
  • Quotes, treatment costs, insurance and payment plans, unless the clinic approved a price list the assistant may share.
  • Complaints about a treatment or a bill, always to the person the clinic named.
  • Changes to an ongoing treatment plan, such as skipping or postponing a stage.

What you decide at setup

  • The visit types you offer, with the chair time and the dentist each one needs.
  • Which visits the assistant may book directly and which ones it only records as a request for your team to confirm.
  • Your emergency rule: what counts as urgent, and what the patient is told to do.
  • The reminders and check-up recalls you want sent, and when.
  • The assistant's name, its tone, and the practical answers it may give: hours, address, parking, accepted insurers.

See it work before you decide

There is no demo account and no trial. Instead, message or call our WhatsApp: the assistant that answers is our own AI. Or open the mirror to see what an assistant would answer for your own business.

Estimate

What unanswered requests may be costing you

Enter your own numbers. The estimate uses only them and a published price you choose, and shows every source.

Calls, WhatsApp messages and emails you could not answer in time. Use your own count.
Your own estimate. There is no reliable public figure for this, so we do not suggest one.
Currency

Requests arrive every day, nights and weekends included; lower it if yours do not.

Your estimate

Enter your numbers to see what unanswered requests may be costing you.

See what it costs to fix this for your business

We reply with the exact price for your size and locations, in writing.

An estimate built only from the numbers you entered and the published price you chose. It is not a forecast or a promise of revenue.

Dirham and euro amounts are converted at the Bank Al-Maghrib reference rate of 9 October 2026 (11.0448 MAD for 1 EUR).

Published prices you can start from (4)

Published prices in Morocco, our first market.

What owners ask us

My patients want to talk to the dentist, not a machine.

They still do, for everything clinical. The assistant takes the logistics: when, how long, which dentist, what to bring. If a patient asks whether they are talking to a person, it says it is an AI and offers to pass the message to the team.

One wrong booking would wreck my afternoon.

It books only inside the availability you set, with the length you set for each visit type. Long or unusual treatments can be marked request-only, so the assistant collects the details and your team confirms the slot.

Health data is sensitive.

It stays yours. The contract makes us your processor: we use the data only to run your assistant, on your instructions, and you can export everything. Where the law requires prior authorisation for health data, such as the CNDP in Morocco, the service is switched on only once you have shown it.

We already have a receptionist.

Then the receptionist gets a calmer day. The assistant handles the evening messages, the repeated questions and the replies to reminders, and files them, so the morning starts with a sorted list instead of a pile of unread chats.

Which plan fits

A single-chair clinic with one dentist usually starts with Essentiel. A clinic with several dentists, a hygienist and many WhatsApp calls fits Business OS, which answers those calls live. A group with clinics in several neighbourhoods or cities fits Prestige, with a number and a calendar for each clinic.

Pricing

Questions

Does it give medical or dental advice?

No. It never diagnoses, never suggests medication and never says whether a symptom is serious. It gives the practical information you approved and notes the reason for the visit. For urgent symptoms it tells the patient to call emergency services or your clinic directly, following the rule you set.

Can it handle a treatment plan with several sessions?

Yes, as bookings: the patient says which session they need, for example the second root canal session, and the assistant offers a slot with the chair time you set for it and notes it for the team. It never changes the plan itself; questions about the treatment go to the dentist.

Which languages does it speak?

It follows the patient: French, Arabic, Moroccan Darija in Arabic or Latin letters, English, Spanish and many more. A voice note in Darija gets a written answer in Darija, and a message in English gets one in English.

What happens with a missed WhatsApp call?

Every plan sends an instant written reply to a missed WhatsApp call, so the patient can continue in writing. On Business OS and Prestige, the assistant can also answer WhatsApp calls live, by voice. Your clinic's ordinary phone line is answered only in a custom deployment.

How long does setup take?

We set it up with you over WhatsApp and online: your visit types, chair times, rules and tone. It goes live at the latest 21 days after the deposit and your complete information, often in about a week.

Let's talk about your business.

One message is enough. We answer on WhatsApp or by email, and you decide what happens next.

contact@nolloi.comWhatsApp +212 7 12 13 60 22

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