Website chat for real estate agencies, on your own listing pages
AI website chat
Nolloi can place an AI assistant in the chat window of your agency's own website. Visitors browsing your listings type their questions there and get replies from the same listing sheets and rules as your WhatsApp assistant. Website chat is set up in a custom deployment, scoped with your agency; it is not part of the standard plans, which cover WhatsApp.
Built and connected for you in a custom deployment, scoped with you.
A typical situation
It is 23:00 and a couple relocating for work is comparing family houses on your website from another country. They will not phone across a time difference, and they do not want to install anything: they want to type a question next to the photos. Without a chat window they close the tab, maybe fill in a contact form, maybe not. With it, they learn within the minute that the house with the garden is still for sale, they ask how the agency organises viewings for people arriving from abroad, and they leave their name so an agent can call them at an hour that suits both sides.
Example
- CustomerHello, the house with the garden in your listings, ref H08, is it still on the market?
- AI assistantGood evening. Yes, H08 is still for sale. It has four bedrooms, a garden on two sides and a garage. Would you be buying it to live in, or as an investment?
- CustomerTo live in. We move in March and live abroad until then. How do viewings work for us?
- AI assistantNadia handles this house. She can call you first to answer your questions and plan a visit for the week you arrive. She is free on Thursday at 19:00, agency time. Would that suit you?
- CustomerThursday works. I'm Daniel.
- AI assistantThank you, Daniel. Please type the number Nadia should call, with the country code, and she will have your questions about H08 in front of her on Thursday.
Illustration. A real assistant answers with the hours, services and rules the business approved.
How it works
Scoped with your agency
Together we decide where the chat window appears (listing pages, rentals section, home page), what it opens with and what your web team needs to add to the site. Nothing is copied from a template: it is a custom deployment for your website.
One source of truth
The chat draws on the listing sheets, approved answers and rules your agency already keeps for WhatsApp, so a visitor reads the same facts on the site as in a message.
From a question to a next step
After answering, it asks the renter or buyer questions you chose, then offers a viewing inside the listing agent's availability or takes a number and a time for an agent to call back.
Filed with the other leads
Each chat becomes a lead in your team app with the transcript and a summary, beside the WhatsApp inquiries, so nobody at the agency has to watch a separate inbox.
What you decide
What you decide
- The pages where the chat window appears and the first line it shows
- The listings and facts the chat may share, kept in step with your WhatsApp assistant
- Whether it books viewings directly or arranges a call with an agent first
- What your web team adds to the site, and which agents receive leads from the chat
What it does not do
- It is not in the standard plans: website chat is set up in a custom deployment, scoped and quoted with your agency.
- It does not negotiate, value a property or say whether an asking price is fair.
- It gives no legal advice on contracts, deposits or taxes; those questions go to an agent.
- It discusses only the listings and facts your agency approved, never other agencies' properties.
Questions
Do we need a new website?
No. The chat is added to the site you already have. During scoping we look at how your site is built and agree what your web team or provider adds.
Is it the same assistant as on WhatsApp?
It uses the same knowledge, rules and tone, so answers match on every channel. WhatsApp is in the standard plans; the website chat is added through a custom deployment.
Can visitors ask without leaving their details?
Yes. They can ask as many questions as they like anonymously. The assistant asks for a name and contact only when a viewing or a call is arranged, and only the details your agency chose to collect.
Will it say it is an AI?
Yes. It never pretends to be a person. If a visitor asks, it says so plainly, and it passes the conversation to an agent when the visitor would rather speak to someone.
Let's talk about your business.
One message is enough. We answer on WhatsApp or by email, and you decide what happens next.
contact@nolloi.comWhatsApp +212 7 12 13 60 22